Our guest today on the Let's Talk Dispatch Podcast brings over 26 years of experience in public safety and emergency management. Having worked as a dispatcher, trainer, and manager, Wendy recently transitioned to the private sector, and today she’s sharing her wealth of knowledge on what it takes to hire, train, and support successful dispatchers.

We’ll explore the key job skills new dispatchers need to thrive, strategies to prevent burnout in their critical first year, and Wendy’s unique perspective on career advancement within the industry. Whether you’re just starting in dispatch or looking to move up, this episode is filled with actionable advice from a seasoned professional.