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Let's Talk Dispatch is not your average recorded line. We connect with everyone interested in the world of 911 dispatching—whether you're a current or former dispatcher, or a company that supports these first responders. Our mission is to raise awareness about this life-saving, life-changing career because the world needs more dispatchers.
Lover of the mute key, master of sarcasm, and 911 dispatcher.
Let's Talk Dispatch is hosted by Ashley Valenzuela, a 911 dispatcher since 2018. After completing 18 months of training and realizing her Administration of Justice degrees didn’t cover the role of dispatchers at all, she was inspired to take action. Ashley created online resources to guide aspiring dispatchers through the application process and built a community for current dispatchers to connect and support each other. "Let's Talk Dispatch" aims to raise awareness about the vital work dispatchers do and the need for more professionals in the field.
Collaborative Episodes
Join us as Kevin Wattenbarger from CentralSquare Technologies discusses how video integration is transforming 911 call handling. Hear about the benefits and challenges of this cutting-edge tech for dispatchers and public safety.
In this episode of Let's Talk Dispatch, Sondra Wesley from Prepared shares her 30+ years of public safety experience. Learn how Prepared's innovative technology is transforming emergency communication centers.
In this episode of Let’s Talk Dispatch, Jenn Marshall returns to share her experiences as a traveling dispatcher with getResQ911. Hear how she bridges the gap between dispatchers and management while balancing work and life. Don’t miss this inside look at the heart of traveling dispatch!
Catch up on the show.
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Setting the Standard: formalizing 911 dispatcher training
Guest Jessica Snead
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Exploring the Paranormal to Highlight First Responder Mental Health
Guest Jeremy LeFever
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From Classroom to Comm Center
Guest Ontario's Seneca College Students
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Navigating Leadership in 911
Guest Matthew King
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Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911
Guest Jennifer Marshall
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A Good Mentor Goes a Long Way
Guest Regina Milkovich and Cynthia Hudson
TELL YOUR STORY
Be a Guest on the Podcast
Whether you're a current dispatcher, a former dispatcher, or part of a company that supports first responders, we want to hear your story. Our podcast is a platform for sharing experiences, discussing challenges, and celebrating the incredible work being done in the emergency services community.
