The Staffing Struggle: Insights from Dispatcher Jennifer Boht

In this episode of Let's Talk Dispatch, we're joined by Jennifer Boht, a seasoned dispatcher with over nine years of experience in the field. Jennifer's passion for dispatching goes beyond just answering calls—she's committed to shedding light on the critical staffing issues that affect dispatchers and departments alike. Tune in as we dive into the real-world challenges of understaffing, its impact on mental health, and how it shapes the day-to-day experiences of those behind the console. Whether you're a dispatcher or simply interested in the inner workings of emergency response, this conversation is a must-listen!

Things to Consider:

  1. How do you think understaffing in emergency dispatch centers affects the quality of service provided to the community?

  2. What measures do you believe could be taken to better support dispatchers facing high-stress situations due to staffing shortages?

Stay Connected, Stay Raspy: