A good mentor goes a long way in 911 with Regina Milkovich and Cynthia Hudson

On this Episode of Let’s Talk Dispatch we are joined by Regina Milkovich and Cynthia Hudson, seasoned dispatch supervisors at the Goodyear Police Department in Arizona. With a combined 45+ years of experience, these two share a deep passion for improving morale in dispatch centers. In this episode, they discuss the importance of taking baby steps to create a positive work environment, the value of finding a work BFF, and how mentorship can transform a team.

Get to know their unique journey, their long-standing friendship that began when  Regina trained Cynthia at the AZ Highway Patrol, and some fun insights into their lives outside of work. Tune in for an inspiring conversation about building a supportive and resilient dispatch center.

Things to Consider:

  1. How can dispatch centers implement small, actionable changes to boost morale without overwhelming the team or leadership?

  2. What role does mentorship play in building resilience and long-term satisfaction in high-stress environments like emergency dispatch, and how can supervisors foster these relationships?

Stay Connected, Stay Raspy: