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Are You Ready to Become a 911 Dispatcher?
Did you know that some 911 centers are reporting vacancy rates as high as 70%?
Why does this matter?
911 centers facing staff shortages are pushing their current dispatchers into mandatory overtime, leading to burnout. Not only are the dispatchers being overworked, but citizens are also left waiting longer for someone to respond to their emergency calls. We need more dispatchers, are you ready to answer the call?
Since becoming a 911 Dispatcher in 2018, I launched The Raspy Dispatcher to guide aspiring dispatchers through the application process while highlighting the critical role dispatchers play in emergency services.
AND I BELIEVE THE WORLD NEEDS MORE 911 DISPATCHERS.
HEY, I’M ASHLEY.
Join our Next Webinar
March 19th, 2025 3:00 PM PST
Training to be a 911 dispatcher is tough, but the role of a Communication Training Officer (CTO) is just as challenging. With dispatch centers facing vacancy rates as high as 70%, it’s more important than ever to create a training process that not only prepares new dispatchers for the job but also encourages them to stay. At the same time, we must recognize the dedication and effort our CTOs put into shaping the future of emergency communications.
Our next Dispatch Dialogues webinar is all about the CTO experience. Join us for a roundtable discussion where we’ll dive into the challenges of training, share tips and strategies, and explore ways to support those guiding the next generation of dispatchers.
DISPATCH ESSENTIALS
RESOURCES FOR ASPIRING AND CURRENT DISPATCHERS
WE GOT THE TOOLS FOR YOUR TOOL BELT
Stop searching for answers – all the tools you need are here. Explore our diverse range of resources tailored for current and aspiring dispatchers. Crafted by a dispatcher for dispatchers, we offer a spectrum of resources, from free options to affordable solutions, designed to support you on your journey.
Join Ashley as she sits down with current and former 911 dispatchers, along with the companies that support them, to explore the highs, challenges, and raw realities of a job where your everyday is someone’s worst day.
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This Week On Let’s Talk Dispatch Podcast
In this episode of Let’s Talk Dispatch, we sit down with Katie Farber, a Public Safety Dispatcher II at Ventura County Fire Dispatch.
Katie shares her journey in dispatch, her experience leading the Peer Support Team, and her unique partnership with Hudson, a certified therapy dog.
Together, they provide comfort during critical incidents and large-scale emergencies like wildfires.
Katie also discusses the challenges and successes in bridging the gap between dispatch and field responders, highlighting how collaboration is key in emergency services.
